Keep the memory. Narrow the problem.

Describe what you expected, what happened, and whether it affects iPhone, iPad, or both. Do not send private photos, personal notes, Apple credentials, passcodes, or unrelated location history.

Open iOS Settings → Privacy & Security → Photos → 8BitsTripLog. Grant full or limited access to the photos you want to use. Screenshots are excluded, and embedded locations are required for automatic place grouping.

Confirm iCloud Drive is enabled and the same Apple Account is active on both devices. In TripLog Settings, Sync App Preferences and Sync Trips are separate switches. New installations begin with trip sync off.

Edit the Trip Passport Page to classify, rename, remove, or reorder detected cities. Only cities marked Stayed or Visited earn Passport stamps. Passed By and Needs Review do not count as confirmed visits.

Historical Weather must be enabled, the trip must permit Apple lookups, and the date must be supported by WeatherKit. Offline or service failures can retry later.

Settings → About & Privacy → Explore Sample Journey opens a bundled read-only trip. It does not need Photos permission and never joins your journal or iCloud synchronization.

Use Settings → About & Privacy → Copy Diagnostics, review the copied text, and share only what is relevant. Read the Privacy Policy and manage Privacy Choices. 8BitsTripLog uses Apple’s standard EULA.